Help & FAQ
Quick answers about your list, routes and maps.
What does Drop In Route do?
You save the business or property locations you care about once. When you're driving somewhere, it shows which of them fit naturally along the way and what each stop adds to the trip.
Does my spreadsheet need a certain format?
No. Upload Excel or CSV in any column order. Names, addresses and contacts are matched automatically, and any other columns you have are kept as details on each location.
What are lists?
Lists let you organize your locations — for example current clients, rental properties, or one city. Filter the map and My List by list. Deleting a list never deletes its locations unless you confirm it.
How does a route work?
Enter where you're starting and where you're headed. Drop In Route finds your locations near that drive and suggests the stops that add the least time, within the extra time you set.
Can I pick my own stops?
Yes. On the Map, choose Build from map and tap locations in the order you want. Reorder them, then build the route. Your order is kept unless you choose Optimize order.
How do I navigate?
After building a route, open it in Google Maps or Apple Maps. Save Route keeps it in Route History for later.
Why don't some locations show on the map?
A location needs a usable address. After an import, tap "Map my addresses" on the Map page and leave it open until it finishes.
Why Drop In Route exists
I built Drop In Route because I wanted to make traveling easier for people who still believe in doing business the old-fashioned way: getting out, seeing people, and showing up in person.
Joshua_Snyder@ajg.com